File a Dispute

File Dispute + Pay Fee

Submit your dispute with evidence. A $299 processing fee is charged upfront to prevent frivolous complaints.

Evidence Review

Our editorial team reviews all evidence from both the company and the reviewer within 5 business days.

Ruling Issued

A final ruling is issued. Both parties are notified by email.

Score Adjusted

If the dispute is upheld: review removed, score increases. If rejected: review stays, score may decrease.

Dispute Processing Fee

Non-refundable. Deters false dispute filings.